Understanding the Role of a McKenzie Friend
A litigant in person—someone representing themselves in court—has the common law right to be accompanied by a McKenzie Friend, a principle that dates back nearly 200 years. As stated by Lord Chief Justice Tenterden in 1831:
"Any person, whether he be a professional man or not, may attend (court) as a friend of either party, may take notes, may quietly make suggestions, and give advice."
This right was reaffirmed in the landmark case of McKenzie v McKenzie (1970), which established the now widely recognised term "McKenzie Friend". While this support is not an automatic right, it can only be refused by a judge for good reason.
Practice Guidance: McKenzie Friends (Civil and Family Courts)

What a McKenzie Friend Can and Cannot Do in the Family Court
A McKenzie Friend can:
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Provide moral support
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Take notes
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Offer quiet advice during proceedings
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Help with case preparation, including documents and understanding procedures
A McKenzie Friend cannot:
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Speak on behalf of the litigant in court (i.e. no right of audience)
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Act as the litigant’s agent in court
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Conduct litigation on their behalf (a reserved legal activity under the Legal Services Act 2007)
Only an authorised person, such as a solicitor or barrister, may carry out these reserved legal activities. However, a litigant in person may conduct their own litigation and address the court directly, with guidance and support from a McKenzie Friend.
Access to Justice
With legal aid increasingly difficult to obtain and solicitor fees often beyond reach, many individuals find themselves navigating the legal system alone. Shropshire McKenzie Friend Services exists to help bridge this gap.
We provide practical support and legal guidance to empower individuals who cannot afford legal representation. Whether you're dealing with family matters, civil claims, or tribunal appeals, we can assist you in preparing your case and understanding the court process -enabling you to represent yourself with confidence.
Shropshire McKenzie Friend Services Can Help You:
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Prepare and provide guidance on filing court documents
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Apply for fee exemptions where eligible
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Understand your legal rights and options
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Draft statements and court bundles
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Navigate pre-action protocols and court procedures
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Stay calm and focused during hearings
We’re here to help you conduct your own case effectively, with professionalism, compassion, and clarity.
Areas Covered – Shrewsbury, Telford and Wolverhampton.
Birmingham for Employment Tribunals only.
Full representation available for Employment Tribunals and Child Maintenance Appeals.

